The right intranet brings effortless communication, seamless collaboration, and meaningful employee engagement to the workplace. But what does the actual data say about the potential impact on engagement, productivity, retention and revenue? 

We look at some of the biggest challenges facing organizations today, and how an intranet can solve for each of them… 

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1. 77% of Employees Are Not Engaged at Work

A disengaged workforce means low productivity, high turnover and reduced profitability for your organization. And if you choose not to address the disengagement epidemic, you can expect around three quarters of your employees to effectively “check out”. 

How can an intranet help?

The right intranet boosts engagement by providing a seamless, centralized platform for communication, recognition, and collaboration. 

Personalized dashboards and interactive features help employees stay connected and motivated, while engagement tools like polls, surveys, and recognition programs help employees to feel valued and heard. 

This is important, because, according to Quantum Workplace, workers who believe their success is recognized are 2.7 times more likely to be highly engaged.

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2. Poor Workplace Communication Reduces Productivity by 40%

When cross-departmental communication fails, organizations and their employees suffer delays and missed opportunities, according to Grammarly’s State of Business Communication report.

When departments work in isolation, it breeds ineffciency and confusion throughout your organization.

How can an intranet help?

Companies that embrace digital workplace solutions see a 20-25% increase in productivity, according to McKinsey. 

Having that unified intranet platform means even siloed teams can access information to improve cross-functional collaboration in the workplace, regardless of location or department. 

Centralized file sharing and cross-departmental workspaces break down those silos to support improved communication, faster decision-making, and stronger teamwork.

💡 Read: How to Build an Intranet: 11 Things to Consider

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3. Employees Spend 20% of Their Time Searching for Information

The struggle to locate resources is a contant source of frustration for employees. According to IDC, it delays project timelines and hampers decision-making

We’ve all been there, and we all know how endless searching can crush morale and waste resources.

How can an intranet help?

Advanced search capabilities and well-organized content libraries streamline information retrieval, so employees can quickly access exactly what they need without endless scrolling or constant questions. 

What’s more, personalized content delivery based on roles, departments, interests, and other criteria further minimizes those search times, which should come as a relief to employees and employers alike.

💡 Read: Should You Build or Buy an Intranet? Everything You Need to Know

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4. Only 13% of Employees Use Their Intranet Daily

Despite the benefits, a little over 1 in 10 employees use a company intranet daily. Low engagement leaves you open to communication breakdowns, as employees rely on outdated information. 

Such low numbers often reflect poor usability or irrelevant content. 

How can a (well-designed) intranet help?

Intuitive design, mobile accessibility, and features like gamification can drive that daily engagement. 

Personalized newsfeeds, tailored content, and push notifications keep employees connected and informed, while a seamless, user-friendly interface helps them find value in every interaction.

This is important, because 88% of online users say they are less likely to return to a site after a bad user experience. Let’s face it, not a single person in the world wants to waste their time navigating a poorly designed experience. 

💡 Read: How to Launch an Intranet: Step-by-Step Guide

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5. 75% of Employees Feel Overwhelmed by Workplace Communication

Between emails, messages, and meetings, employees are struggling to prioritize and process the sheer volume of workplace communication they’re receiving.

Without streamlined systems or clear communication protocols, this barrage of information leads to confusion, and ultimately affects both individual and organizational outcomes.

How can an intranet help?

By delivering updates tailored to an employee’s role, department, or project, you ensure they only receive the most relevant and actionable information. You minimize distractions, reduce the noise, and empower employees to focus on their core tasks. 

After cutting through the noise, employees can finally dedicate their time and energy to high-priority tasks, instead of drowning in information.

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6. 35% of Workers are Considering a Job Switch This Year

Employee retention has always been a big challenge. But today, retention is tougher still, with over a third of employees globally considering a job switch in 2025, according to ManPower Group

Even remote workers, who often report higher levels of well-being and work-life balance, are not immune – 41% say they are likely to switch jobs. 

Retention is not just offering flexibility or perks; it requires a deeper focus on employee engagement, growth opportunities, and fostering a sense of connection to the organization.

How can an intranet help?

Studies show 69% of employees are more likely to stay if they feel valued and connected

Intranets support this endeavour with tools for recognition, personalized content, training portals, and transparent updates. Structured onboarding via intranets alone boosts retention by up to 82%, helping new hires to feel supported and settled from the start. 

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7. 90% of Intranets Fail

Intranets ben around for decades, yet the intranet industry still hasn’t found a way to set organizations up for success. 9 in 10 intranets fail before the 3-year mark.

The biggest reasons for the failure boil down to unclear purpose and governance, poor user experience, and an inability to measure ROI. 

How can the right intranet help?

What separates the winners from the losers is that focus on data-driven decision-making. 

The right platform gives internal communications continuous feedback from employees on every initiative. They empower you to really understand the impact of your efforts, so you can have a direct and measurable impact on employee engagement and experience. 

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Why These Statistics Matter for Your Organization

The data is clear: disengaged employees, poor communication, and outdated processes are costing organizations dearly – not just in lost revenue, but in morale and retention.

The statistics above highlight the potential loss for your organization, but more importantly, they show the potential impact of an  intranet on workplace communication, collaboration, and productivity. 

The right intranet addresses these pain points by centralizing communication, streamlining workflows, and fostering a culture of recognition, connection, and growth. The result? Higher engagement, better retention, and a measurable impact on organizational performance.

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How can Haiilo help?

Haiilo brings together social intranet, communication, employee advocacy, and actionable insights – all in a single, intuitive platform.

You can boost…

  • Engagement, with tailored content and social features
  • Collaboration, with advanced tools and a unified platform
  • Efficiency, with centralized resources and smart search
  • Scalability, with an intranet that adapts to your organization
  • Flexibility, with mobile access and seamless integrations

Want to see how Haiilo benefits your organization?

Discover how Haiilo’s employee experience platform can transform your organization

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